Thank you for shopping at gothic-jewelry.store. We are dedicated to ensuring your Gothic-style jewelry reaches you promptly and efficiently. Please review our Shipping Policy to understand our shipping practices and procedures.
Processing Time
We strive to process and ship your order within 24 hours after confirming your payment, and no later than 48 hours. We also operate on weekends to expedite your order.
Shipping Rates
- We provide free delivery for most countries. However, we reserve the right to reject orders if we do not cover your desired destination. Additional shipping charges may apply for certain locations.
Delivery Changes and Amendments
- Change Requests: Any requests for changes to the delivery date, time, or location will incur a charge as imposed by our third-party delivery service or in-house driver.
- Amendment Fees: There is an additional charge of $10 for any amendments made the day before the scheduled delivery date or on the day of delivery.
Order Tracking
- Once your order is shipped, you will receive a confirmation email with a tracking number (if applicable). Use this tracking number to monitor the status of your shipment.
Address Accuracy
- Ensure that the shipping address provided is accurate and complete. We are not responsible for delays or issues resulting from incorrect or incomplete addresses.
Shipping Issues
- For any issues with your shipment, such as delays or non-delivery, please contact us at support@gothic-jewelry.store. We will assist you in resolving any shipping-related concerns as quickly as possible.
Changes to Shipping Policy
- We may update this Shipping Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review it regularly.
Contact Us
- For any questions or concerns about shipping, please contact us at:
Email: support@gothic-jewelry.store
Thank you for choosing gothic-jewelry.store. We appreciate your business and are committed to providing you with an excellent shopping experience.